[01] Charles Adusei, Garden City Business School, Garden City University College, Kumasi, Ghana. [02] Mavis Mensah Senyah, Garden City Business School, Garden City University College, Kumasi, Ghana. [03] Cecilia Ackon Ansong, Department of Nursing, Garden City University College, Kumasi, Ghana.

Each person has ever experienced occupational stress at some time in his or her career. Hospital staffs experience occupational stress due to the high expectations from the work they do. This research aimed to study the sources of work-related stress and its coping strategies among hospital staffs on their performance. This study employed survey research using Bekwai Municipal Hospital in the Ashanti Region of Ghana as a case study. Data was collected through a structured questionnaire survey with varying scales that assessed demographic variables, sources of stress, coping strategies and effects of work-related stress. Descriptive statistics was used to examine the type of work-related stress and performance, Pearson correlation coefficients and Kendall’s coefficient of concordance on coping with stress, Kendall’s coefficient of concordance and multiple linear regression were used to determine the lack of task control on sources of stress. The result shows role ambiguity as the strongest predictor of stress of task control. Support and advice from others and an avenue for participants to air their views helped them to cope with stress. Reduced productivity was identified as the major effect of work-related stress on performance. The study concludes that the awareness of stressors and its coping strategies can be considered to enhance employee’s performance. The paper suggests a practical alignment of job demands and its resources. This synchronization will reduce strain and burnout to improve work-engagement thereby enhancing employee well-being.

Stress, Work Demands, Hospital Staffs, Coping Strategies, Sources of Stress

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